Travel Assurance Policy

Book with Confidence

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Dear WALLSabout Travelers,
It is my life’s mission to connect you with the wonders of our world while keeping your health and safety top priority. WALLSabout™ stands with you in these uncertain times, and as such has implemented a unique policy in response to COVID-19 that can give you the confidence to continue planning the trip of a lifetime.
WALLSabout™ always strongly recommends clients purchase travel insurance as there are so many ways a good policy could aid a traveler. However, with our unique Travel Assurance Policy, our clients can rest assured that they have the added protection from us that their trip may be delayed due to a COVID-19 reason, however it will not be lost. Please see the details below.

Sincerely,
Benjamin Walls
Founder

Plan your future travel with complete peace of mind:

Bookings made by December 31, 2021 are eligible to be postponed up to 7 days prior to departure in the event of a COVID-19-related reason* — whether at home or in your travel destination — and receive a full credit toward future travel. See below for complete details:

In the event that a COVID-19-related reason (defined below) prevents a WALLSabout™ trip from running, clients will receive a full credit to transfer their booking to the same destination with an alternative date that occurs within 18 months of the original trip date. Client/s must notify WALLSabout in writing of their wish to transfer no earlier than 30 days prior to their trip and no later than (7) days prior to their trip. A “Transfer Agreement” must be fully executed by client within (7) days of receipt by and is subject to the terms, conditions, availability, and pricing of the new trip dates. The client shall be responsible for any price difference between the original trip’s price (including internal air packages, supplements, extensions and optional activities) and the price of the new trip dates (published on the date of the “Transfer Agreement”). The paid trip amount will be applied to the new trip balance, and the remaining balance due will be configured into monthly payments leading up to the new departure date. All monies paid and credits applied are non-refundable and non-transferable. All trip prices are subject to change without notice.

* COVID-19-related reasons are listed below and may only be considered in the window of 30 to 7 days prior to the trip start date:

  • The U.S. Department of State issues a Level 4: Do Not Travel Global Health Advisory, or the government in the guest’s country of residence restricts all but essential travel
  • The U.S. Department of State issues a Level 4: Do Not Travel due to COVID-19 for the destination the guest is travelling to, or the government in the guest’s country of residence issues a comparable advisory
  • The destination the guest is travelling to has entry restrictions in place that prohibit the guest from travelling, such as closed borders or extended quarantine requirements
  • International flights are cancelled without alternative routing available for guest to use to reach the destination(s) in the itinerary

Every Journey Begins With the First Step

We’re a friendly bunch & we are confident that a 10 minute phone call with us will yield more useful information than you’ll ever find online. In fact, if we aren’t the perfect fit for you, we’ll help you find someone who is!

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Benjamin Walls

Founder

"The goal with WALLSabout is not a great vacation, the goal is a life changing experience."

Benjamin Walls is an internationally recognized artist, founder of four successful startups, and an ardent conservationist. His dedication to connect people to the natural world has also led to the founding of WALLSabout Luxury Travel. “I believe there’s nothing more inspiring than our last great wild places — my mission is to reconnect people to those places in dynamic fashion. I do that with my artwork in my galleries, but WALLSabout™ is unique because it allows me to curate a three dimensional experience. The goal with WALLSabout is not a great vacation, the goal is a life changing experience."

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Steve Arklay

Program Director

Steve “Fro” Arklay is the Program Director for WALLSabout™ Luxury Travel. Steve resides in Barwon Heads, Australia with his beautiful wife, daughter, and son. He met Benjamin years ago while working at Copper Mountain in Colorado and they’ve been lifelong friends since. Steve has spent the last five years traversing the plains of Africa with WALLSabout™, and is an expert in all things safari. His goal on every adventure is to make you feel completely at home halfway around the world.

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Emma Harvey

Concierge

From packing lists to visas to vaccinations - not to mention additional excursions - Emma has all of the answers!

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Jenny

WALLS Consultant

[email protected]
828-552-4649

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William

WALLS Consultant

[email protected]
423-797-8881

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Megan Bre

WALLS Consultant

[email protected]
828-552-4696

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Jacob

WALLS Consultant

[email protected]
828-552-4692

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Rebecca

WALLS Consultant

[email protected]
828-552-4852

WALLSabout Journeys™ are carefully crafted luxury travel itineraries that are hosted by hand-picked local guides. Each trip is scouted and curated by our founder, Benjamin Walls to provide an ideal in-depth experience of various destinations and includes extraordinary accommodations, custom sightseeing tours, private transportation, most (if not all) meals, domestic airfare, and friendly personal service before and during the trip.

“I utilize the tenacity I have developed as an artist to curate our WALLSabout™ itineraries. I omit countless ‘good’ experiences so I can offer an itinerary that is truly special. For me, it’s about not settling for less than exceptional.” —Benjamin Walls, Founder of WALLSabout™ Travel​

Company Headquarters

WALLSabout, LLC
701 State St.
Bristol VA 24201

Retail Travel Desks

Inside the Benjamin Walls Galleries

701 State St.
Bristol VA 24201

38 Broadway St
Asheville NC 28801

Every Journey Begins With the First Step

Schedule a call with a travel professional to see if WALLSaboutTM is a good fit for you. We’re confident that a 15 minute phone call will yield more useful information than you’ll find online. If we aren’t the best fit, we’ll even suggest an alternative travel company.

For immediate service & pricing, call 877.989.2557.

Due to the volume of requests received, we require a phone number to verify you are a real person. We do not share your information with others.

Be the first to know about upcoming itineraries, new trips & more!

Be the first to know about upcoming itineraries, new trips & more!